Help
Contact
Questions, problems, ideas and corrections are all welcome. Most answers are already on the support and FAQ pages, so it is worth a quick look there first.
Contact details are being set up
A public email address has not been published yet, so none is shown — rather than an address that might not reach anyone. This page will list it as soon as it is available. In the meantime, the support page and FAQs cover the most common questions.
What to expect
- Every message is read by a person, not filtered by an automated system.
- YahHeard is one independent developer, so replies can take a little while; there is no ticket system or out-of-hours cover.
- For a problem with an app, include its name and version, your device, and what happened — it saves a round of questions.
- Security concerns are taken seriously: describe what you found without testing it further.
If email does not work for you
Write in whatever way suits you — short notes, bullet points and screenshots are all fine, and you do not need to use any particular format or wording. If you need a reply in a particular format, such as plain text or larger type, just say so.
Staying safe
YahHeard will never ask for a password, card details or a payment, and never sends app files by email. This site has no contact form, so there is nothing for automated spam to fill in, and addresses are shown only once they are real and working.
What happens to your message
Your message and address are used only to read and reply to it. They are not added to a mailing list or shared, and are deleted once they are no longer needed. The privacy policy has the details.