Help

Support

Help with any YahHeard project. Every app, game and tool has its own support page with specific guidance; general help is collected here.

First: what the status means

A project’s status says what kind of help makes sense.

Released

Released The build is finished and feature-complete. It does not mean the app is in a store: a download or store link appears on its page only when one exists.

Active development and beta

Active Development Being built now. Feedback is especially useful, but features can change and there may be no public build yet.

Prototypes and experiments

Prototype Early work kept in the open. These are not supported products, and may never become one.

Help by project

Each link opens that project’s own support page.

Web Applications

Desktop Software

Troubleshooting

Android apps

  • Close the app fully (swipe it away from Recents) and open it again.
  • If a feature needs a permission you declined, allow it in Android’s app settings — each project page explains why it asks.
  • Clearing the app’s cache in Android settings keeps your data; clearing its storage deletes it.
  • Almost everything works offline; the project’s support page says if anything needs a connection.

Games

  • Progress is saved on the device, with a backup copy; reinstalling or clearing storage removes it.
  • If a game runs slowly, lower its quality setting and close other apps.
  • Reduced-motion and reduced-effects options are in each game’s settings where offered.

Desktop and web tools

  • Data lives in a folder or browser storage you control; the project page says where.
  • Before clearing browser data or moving folders, export or copy anything you want to keep.

Common questions

How do I get one of the apps?

None of the apps is on Google Play yet. When an app can be downloaded, a download or store button appears on its project page, linking to the real source. A project page without one means there is no public download yet — please do not install copies from anywhere else.

Why does an app ask for a permission?

Each project page lists every permission the app requests, with a plain reason, and its privacy page explains what data is involved. Permissions are asked for when the feature that needs them is used, and the rest of the app keeps working if you say no.

Where is my data, and how do I delete it?

On your own device, unless the project’s privacy page says otherwise. You can usually delete items inside the app; uninstalling removes everything. Each privacy page gives the specific details.

All frequently asked questions

Reporting a bug

A useful report includes:

  • The project’s name and version (shown on its page and usually in its settings).
  • Your device and its Android, Windows or browser version.
  • What you did, what you expected, and what happened instead.
  • A screenshot, if the problem is visible.

Please never include passwords, card details or other sensitive personal information in a report.

A public support address has not been published yet. When it is, it will appear here and on the contact page.