Support Centre

Help, straight from the developer.

Every YahHeard app has its own support page with specific guidance. General help for installation, permissions, data and accessibility lives right here.

Support by app

Choose your app to open its dedicated support page.

Common questions

How do I install or update a YahHeard app?

Released YahHeard apps are distributed only through Google Play. Open the Play Store, search for the app name and install or update from there. Apps listed on this site without a Google Play button are still in development and cannot be downloaded yet — no YahHeard app is ever distributed as a loose APK file.

Why does an app ask for a permission?

Each app's page on this site lists every permission it requests with a plain-language reason, and its privacy page explains what data is involved. Permissions are only requested when a feature needs them, and features degrade gracefully if you decline.

Do YahHeard apps work offline?

Almost all of them — offline-first is a YahHeard design principle. Each app page shows a "Works offline" indicator, and its support page describes exactly what, if anything, needs a connection.

Where is my data stored, and how do I delete it?

YahHeard apps store your data on your own device unless their privacy page says otherwise. You can usually delete data inside the app; clearing the app's storage in Android settings, or uninstalling, removes everything. Each app's privacy page has specific retention and deletion details.

An app is draining battery or misbehaving — what helps?

Three steps solve most Android app problems:

Restart the app fully (swipe it away from Recents first).
Check for an update on Google Play.
If the problem persists, clear the app's cache in Android settings (this keeps your data).

How do I report a bug?

Helpful details for any report:

App name and version.
Android version and device model.
What you did, what you expected, what happened.
A screenshot, if the problem is visible.

Never include passwords, payment-card details, API keys or other sensitive personal information in a report.

View All Frequently Asked Questions

More help

Accessibility Help

Site-wide display, motion and reading controls live behind the accessibility button in the header. The Accessibility page explains everything available.

Privacy Help

The website privacy page covers this site; every app links its own policy from its support page.

Google Play

Purchases, refunds and payment issues for released apps are handled by Google Play's own support, since payments never pass through YahHeard.

Still stuck?

A dedicated public support email is being set up. Until it appears here, the self-service guidance above and each app's support page are the best routes — see also the contact page.

For your own safety, never send passwords, payment-card numbers, API keys or medical records in a support request. No legitimate YahHeard reply will ever ask for them.