Support

EDS & Hypermobility Help UK

In Development

EDS & Hypermobility Help UK is currently in development and not yet available on Google Play. Support opens fully at release — but feedback and questions are welcome now.

This app is an informational resource, not a medical device. It does not provide diagnosis or treatment and never replaces advice from qualified clinicians. In an emergency, contact emergency services.

Getting started

EDS & Hypermobility Help UK will be installable from Google Play at release; a store button will appear on its page here the moment the listing is real. The app is offline-first: its core features work without a connection.

Source-linked informational guides, UK-focused
Body map organised by joint and symptom area
Appointment-preparation templates
EDS-specific note types: subluxations, flares, fatigue

Permissions

EDS Help UK asks only for what its features need, and works sensibly if you decline. To review or change grants: Android Settings → Apps → EDS Help UK → Permissions.

Internet: Fetches content-source updates and powers the What's New system. Your notes never leave the device.
Notifications: Optional reminders you create, such as appointment preparation.

Common problems

The app is misbehaving or running slowly

Swipe the app away from Recents and reopen it.
Check Google Play for an update.
Clear the app's cache (Android Settings → Apps → EDS Help UK → Storage → Clear cache) — this keeps your data.

Where is my data, and how do I delete it?

Your records stay on the device until you delete or export them. Delete notes in the app, or clear the app's storage in Android settings to remove everything. Full details are on the EDS Help UK privacy page.

Does it really work offline?

Yes — the core of EDS Help UK is built to work with no signal at all. Anything that does use the network is listed on the privacy page, and none of it is required for everyday use.

Battery and performance tips

EDS Help UKavoids background work beyond what its features need. If Android's battery optimisation interferes with reminders or timers, exempt the app in Android Settings → Battery → Battery optimisation.

Designed for readers managing fatigue and brain fog: short sections, clear headings
Full TalkBack support through Compose semantics
No time-limited interactions anywhere

Accessibility problems are treated as bugs — reports are very welcome.

Get help

A dedicated support email is being set up. Until it appears here, see the support centre and contact page.

Privacy Policy

How EDS Help UK treats your data

App Page

Back to the EDS Help UK project page